You can visit any of the Carlcare centers below to trade in your old phone for a shiny, new one or for money reward in Kenya. Here are the designated service centers:
| State | City | Shop Name | Phone | Address |
| Nairobi | Nairobi | Queen | 0715553084 | Tom mboya street |
| Nairobi | Nairobi | Galectro | 0717732592 | Moi avenue street |
| Nairobi | Nairobi | stegon | 0729200864 | Kimathi street |
| Nairobi | Nairobi | ASC-E-Skymall | 0745699933 | Shop number 111,Skymall basement,Luthuli Avenue ,Nairobi ,Kenya |
| Nairobi | Nairobi | Carlcare-Luthuli | 0709698888 | 2nd Floor, Complex House, Luthuli Avenue, Nairobi, Kenya |
| Nairobi | Nairobi | Carlcare-Nairobi | 0768419139 | 2nd Floor, Caxton House, Kenyatta Avenue, Nairobi, Kenya |
| Central | Thika | Carlcare-Thika | 0780795707 | ELICA PLAZA ,1st-Floor ROOM 1,Plot no. 5963/22 ,Kwame Nkrumah Road, Thika County, Kenya |
| Western | Kitale | ASC-E-Kitale | 0794605822 | 3RD FLOOR ,YES PLAZA, OPPOSITE EQUITY BANK, KENYATTA STREET ,KITALE TOWN |
| Rift Valley | Nakuru | Carlcare-Nakuru | 0705618555 | 4th Floor,Masters plaza,kenyatta avenue ,Nakuru |
| Western | Kisumu | Carlcare-Kisumu | 0701616050 | 1st Floor, above Parking 3, Wing B of Nakumatt Mega Plaza, Kisumu, Kenya |
| Eastern | Meru | Carlcare-Meru | 0702133888 | 1st Floor, Town Mobile Center(Next to Uchumi Supermarket), Ghana Street, Meru, Kenya |
| Rift Valley | Eldoret | Carlcare-Eldoret | 0706188199 | 4th Floor, alongside Safaricom Customer Care, Wing B, Metro Towers, Oginga Odinga Street, Eldoret, Kenya |
| Costal | Mombasa | Carlcare-Mombasa | 0704433444 | 2nd Floor, Alibhai Essa Plaza, Gussi Street, Opposite to Judan Mosque, behind No-Maneno Bazaar, Mombasa,Kenya |
| Central | Nyeri | Carlcare-Nyeri | 0728116767 | Room 104, Ground Floor, Prestige Plaza, Kimathi Street, Nyeri,Kenya |
| Western | Kisumu | ASC-E-Kisii | 741433108 | Carlcare-Kisii Ground Floor, Ouru Complex, Kisii-Kisumu Road, Kisii County, Kenya |
| Eastern | Machakos | ASC-E-Machakos | 797871126/786335553 | ASC-E-Machakos,2nd Floor room 201,Shanbad house,Opp mulu mutisya garden,Syokimau road,Machakos county,Kenya |
| Nairobi | Nairobi | OSRP-E-SAFMoi | 709698888 | inside Safaricom Moi Avenue . nairobi ,Kenya |
| Western | Bungoma | ASC-E-BUNGOMA | 768016081 | COMMONWEALTH BUILDING, 3RD FLOOR, ABOVE COOPERATIVE BANK, BUNGOMA |
| Naivasha | Embu | ASC-E-NAIVASHA | 742495629 | BIASHARA PLAZA,BIASHARA STREET, 3RD FLOOR ABOVE SAFARICOM SHOP,NAIVASHA TOWN ,KENYA |
| Western | Kisumu | ASC-E-Kericho | 790020673 | 2nd Floor, Bethany Investment Trust Ltd, Opp. Family Bank,Kericho, Kericho County, Kenya |
| Riftvalley | Nanyuki | ASC-E-Nanyuki | 796108341 | NATIONAL BANK BUILDING,2ND FLOOR ROOM NO 2, ALONG NYERI-MERU HIGHWAY, NANYUKI TOWN, LAIKIPIA COUNTY |
| Nairobi | Nairobi | Pigeon mobile shop | 101520078 | Tom mboya street, Dominion House, Ground floor |
| Nairobi | Nairobi | Signet Communication LTD | 722249249 | moi avenue street, Tumaini house, Ground floor |
| Nairobi | Nairobi | Ropem Archives | 715200797 | Moi Avenue, Mr. Price Moi Avenue, Adjacent |
| Nairobi | Nairobi | Ropem Kenya Cinema | 715200797 | Moi Avenue, Kenya Cinema Plaza, Ground floor |
| Nairobi | Nairobi | Ropem Trends | 715200797 | Tommboya Street, KTDA plaza ground floor |
| Nairobi | Nairobi | KenWire Tech | 741493619 | Kenyatta Avenue, Caxton House, Ground floor, next to Carlacre caxton |
| Nairobi | Nairobi | Mobile Connect-Kenyatta Avenue | 700366395 | Kenyatta Avenue, Kimathi House, Ground floor |
| Nairobi | Nairobi | Mobile Connect-Moi Avenue | 700366395 | Moi Avenue, Kenya Tea Development Agency House, Ground floor |
